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Techniques for Assessing Quality Attributes of a Utility Organization:

White Papers

Spatial Network Solutions (SNS) is pleased to announce a series of white papers covering utility process and systems improvement/automation. These white papers deal with utility work processes and software engineering best practices for systems implementation, while remaining vendor/product neutral.

Utility Design Maturity Model:

The first document  titled, Utility Design Maturity Model: A Tool for Understanding Design Improvement. This document is intended to be used as a tool for conceptually benchmarking your organization’s design processes and providing you with guidance for improvement of those processes.

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Automating Design for Utilities:

The second document titled, Automating Design for Utilities: Key Considerations and Success Factors. This document focuses on key considerations for successful implementation of software automation for utility design/staking work.
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Contextual Quality Assessment:

This document describes a method for assessing an organization that includes the variety of perspectives, yet remains capable of drawing clear conclusions. This method can be used for an entire organization, or a single department. The intended audience for this white paper is General Managers, Directors, and Department Managers. We hope that you find this information useful, and that you will share your impressions of the method with us.
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Template

Quality Assessment Process:

This Microsoft Word document is a template to help the quality assessment process of an organization or department. It is based upon the Baldrgige Criteria for Performance Excellence.

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